Terms And Conditions

Terms and conditions

Agreement

By using this website, you agree to our terms and conditions as set out below.

Ardillion Ltd supplies goods and services only subject to these terms and any person supplied by Ardillion Ltd accept that these terms will govern all contractual relations.

No employee or other person acting or purporting to act on behalf of Ardillion Ltd is authorised to agree or effect any alteration in these terms or make or give any representation or warranty in relation to the goods or services save only that a Partner of Ardillion Ltd may in writing agree such alterations or make or give such representations or warranties.

Our Liability

Ardillion Ltd and its affiliates will not be responsible for any losses that were not caused by any breach on its part, or any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any indirect or consequential losses that were not foreseeable to both the buyer and Ardillion Ltd.

Ardillion Ltd will not be held responsible for any delay or failure to comply with its obligations under these conditions if the delay or failure arises from any cause which is beyond its reasonable control. This condition does not affect the buyer’s right to have the products sent to them within a reasonable time. The buyer may cancel their order at any time prior to dispatch.

Under no circumstances shall Ardillion Ltd be liable for any loss of profit or contracts or other consequential loss or damage on the part of the buyer however caused. Ardillion Ltd will not be liable to any labour claims.

Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Our Terms

Customers must adhere to their country’s laws on vehicle lighting and equipment requirements.

In making a purchase you acknowledge this fact and confirm compliance with these requirements set out in various enactments to include (but not restricted to) the Road Vehicle Lighting Regulations 1989 and subsequent amendments and S76 of the 1988 Act in connection with purchase, sale and display of this type of lighting.

Our products must be displayed correctly and legally so as not to endanger road users or public. Unless appropriately authorised light units or products may be displayed during normal driving for eventual use for the purpose for which they are intended but must be disconnected. Ardillion Ltd is not able to accept any liability to a third-party consequent to the incorrect use and installation of products sold by us.

Ardillion Ltd reserves the right that it is up to the buyers of our products to check as to whether our products suit their requirements with regards to ‘e’ markings, or any other product ratings or certifications, Ardillion Ltd will not take responsibility should problems arise from this. Unless otherwise stated products listed on our site will not come with ‘e’ ratings or ‘Regulation 65’ approvals.

All images and illustrations shown on this web site are only meant as a guide, the actual part may differ in size. We reserve the right to send an equivalent part as long as it meets the specification of the original part ordered without prior notification.

Important information regarding the use of magnetic mount Beacons, Lightbars or any magnetic device mounted to a moving vehicle.

Before using a magnetic mount product on a moving vehicle, the following factors noted below should be carefully considered by the user. Each factor will to varying degrees contribute to magnetic adhesion being reduced and the potential for the device to become detached from the vehicle posing a risk to other road users and public.

The higher the speed that the vehicle is traveling the greater the force that will be exerted on the beacon.

Headwinds, crosswinds, turbulence from other vehicles and forces exerted when cornering, accelerating and braking may exert sudden unpredictable forces on the beacon.

The surface condition of the vehicle roof due to the presence of water, ice or road contamination will reduce magnetic adhesion and may act as a lubricant that could cause the beacon to slide.

The use of rubber or neoprene protective magnet caps to prevent the scratching of the vehicle roof will reduce magnetic adhesion.

The thinner the gauge of metal used in the manufacture of the vehicle the lower the magnetic clamping force available.

Ardillion Ltd does not recommend the use of any magnetic mount device on the roof of a moving vehicle including devices with speed ratings. To do so is at the sole risk and discretion of the user. We do not take any responsibility for damages made to the product, user or third parties due to neglect or incorrect maintenance, fitting, use or storing of any products supplied by Ardillion Ltd.

Pricing

All prices displayed on this website are the prices you will pay. There are no hidden charges or nasty surprises at the checkout.

We reserve the right to change/update our prices and/or offers without any prior notice. In the event of any human errors with our pricing, we will notify you accordingly and these will be amended and withdrawn.

Please feel free to contact us if you should have any queries regarding our pricing structure.

Payments & Security

Payments can be made on our website 24/7 and paid by card, PayPal or bank transfer. Most major credit/debit cards are accepted, they will be verified using PayPal card processing services. PayPal is the provider of our online payments however you do not require a PayPal account. You can feel 100% safe while using our website. We are fully PCI compliant and certified for card data processing, a secure and data protected service.

Payment can be made by:

Debit/Credit Card on our website
Bank Transfer
PayPal

Delivery Policy

We strive to deliver your order as quickly and securely as possible. Below are the details of our delivery process.

Shipping Rates and Delivery Times:

Standard Delivery: FREE DELIVERY! Orders are typically processed and dispatched within 1-3 business days.
Shipping Times: Delivery typically takes between 3-7 business days for domestic orders and up to 14 business days for international deliveries, depending on your location.
Express Delivery: If you’d like to receive your order faster, please contact us to arrange it.
Shipping Costs: Shipping costs vary based on the weight, size, destination, and delivery time of the parcel. We will calculate the price and inform you of the shipping cost based on your location and preferred shipping method.

Damaged or Lost Items:

If your order arrives damaged or if you believe your item is lost, please contact our customer service team immediately at office@ardillion.co.uk so we can assist with replacements or refunds.

We are here to ensure that your shopping experience is as smooth and convenient as possible. If you have any further questions about our returns or delivery policies, don’t hesitate to reach out to our support team.

Returns

You are entitled to cancel your order and return the goods within 14 working days for a full refund, including the cost of delivery. Do this by contacting us by email and quoting the order number supplied to you. Your refund will be paid within 30 days.

Please email info@ardillion.co.uk in relation to any returns, you will then be advised of the next step along with the correct return address and a return reference will also be supplied. Please do not make a return without having been provided with a return reference.

Unwanted Products

You can return most new, unused products within 14 days of delivery for a full refund providing they are in a resalable condition (i.e. no marks, scratches, tampering or signs of use and returned in original packaging/box).

You must cover the returning postage and the refund will be on the item less the original postage charge. For orders that qualified for free delivery, a full item refund will be issued minus the standard carriage charge of £5.50+VAT per package.

We will require any unwanted product(s) to be in our possession before any replacement or refunds will be made.

Any returned product(s) that are returned incomplete will not be refunded until the remaining part(s) are returned.

Any returned product(s) that are found to be tampered with will not be refunded and shall be return to the sender.

Defective Products

If you received or have defective product(s) we’ll pay the return shipping costs.

If you receive a defective product(s) you have the option of replacement/parts or a full refund on the product(s) and original postage paid providing you inform us within 14 days from delivery.

For defective product(s) after 14 days from delivery will only have the option of a replacement/parts providing the product(s) are still in warranty.

We will offer to send out replacement parts (where available) for little fixes providing you feel confident in doing so, this is the quickest option as there is no returns to be made.

We will require any defective product(s) to be in our possession before any replacement or refunds will be made.

Any returned product(s) that are returned incomplete will not be refunded until the remaining part(s) are returned.

Any returned product(s) that are found to be tampered with will not be refunded and shall be return to the sender.

If the product(s) needs to be returned and exchange for another product(s) we will discuss with you the best option, we may advise to purchase the product(s) again and we will arrange a swap it service with our courier so that the new product(s) can be delivered and the courier collect the defective product(s) at the same time so we can refund you once we receive the defective product(s).Alternatively, buyers are to return the product(s) by Royal Mail 1st/2nd class recorded or a similar next day delivery service and we will issue a refund for the return postage cost.

Please note for any returns made back to us, we will only refund the postage cost for Royal Mail 1st/2nd class recorded or a similar next day delivery service charge. We will not refund for special, timed or weekend delivery charges.

Please note we DO NOT cover any costs associated with installing or removal of products for any reason including the removal of faulty, defective or incorrect products.

Incorrect Products

If you received an incorrect product(s) we’ll pay the return shipping costs.

If you receive an incorrect product(s) you have the option of replacement/parts or a full refund on the product(s) and original postage paid providing you inform us within 30 days from delivery.

For incorrect product(s) after 30 days from delivery will only have the option of a replacement/parts for the product received and providing the product(s) are still in warranty.

We will require any incorrect product(s) to be in our possession before any replacement or refunds will be made.

Any returned product(s) that are returned incomplete will not be refunded until the remaining part(s) are returned.

Any returned product(s) that are found to be tampered with will not be refunded and shall be return to the sender.

If the product(s) needs to be returned and exchange for another product(s) we will discuss with you the best option, usually we advise to purchase the product(s) again and we will book a swap it service with our courier so that the new product(s) can be delivered and the courier collect the incorrect product(s) at the same time so we can refund you once we receive the incorrect product(s). Alternatively, buyers are to return the product(s) by Royal Mail 1st/2nd class recorded or a similar next day delivery service and we will issue a refund for the return postage cost.

Please note we DO NOT cover any costs associated with installing or removal of products for any reason including the removal of faulty, defective or incorrect products.

Installation and removal of products

Please note we DO NOT cover any costs associated with installing or removal of products for any reason including the removal of faulty, defective or incorrect products.

Always bench test products prior to installing, this will ensure they are functioning correctly before fitting.

We recommend you use a qualified vehicle electrician for any work carried out on a vehicle. If you are completing the installation yourself please ensure you have the correct tools and knowledge to do so. Always refer to the product manual if provided or contact us for any questions you may have.

Licence to use website

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:
– republish material from this website (including republication on another website).

– sell, rent or sub-license material from the website.

– show any material from the website in public.

– reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose.

– edit or otherwise modify any material on the website.

– redistribute material from this website [except for content specifically and expressly made available for redistribution such as our newsletter.

Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

You must not use our website to transmit or send unsolicited commercial communications.

You must not use our website for any purposes related to marketing without our express written consent.

Optional tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Third-party links

To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for the privacy practices of such websites, the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

Law

The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

Changes to the Website and these Conditions

We reserve the right to:

· Modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

· Change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

Accuracy, completeness and timeliness of information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Breaches of these terms and conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Registrations and Authorisations

We are registered with Companies House. You can find the online version of the register at http://www.direct.gov.uk. Our registration number is 11953755.

Our VAT number is GB379409160

Published on: 15.10.2024