General Data Protection Regulation 2018
This privacy policy sets out how Ardillion uses and protects any information that you give Ardillion when you use this website or make any telephone or in-store purchases with us.
Ardillion is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.
As this policy may sometimes be updated please check this page from time to time to make sure you are happy with any changes.

By using Ardillion’s website, you agree to the following Privacy Policy. If you disagree with any of the provisions described below, your remedy is to stop using the website immediately.

What information do we collect?
Name and payment details
Contact information including email address
Other information relevant to our sales procedures, for example copy of driving license.

It is your decision to use Ardillion’s webiste, and, as such, any provision of this personal information is completely voluntary.

What do we use this information for?
To process your order and obtain payment as well as process refunds or chargebacks if and when needed

Communicate with you
Internal record keeping
Administer and enhance the website and service
To send you relevant promotional information
We will only disclose information to third parties for goods delivery purposes

We will not disclose your personal details to any 3rd parties for marketing purposes

Children’s Information
The website is not intended for children under the age of 16 years old. We do not knowingly collect information from children under the age of 16. If we discover that we have information from a child under the age of 16, we will delete it. If you believe that a child under the age of 16 may have provided his or her information to us, please contact us using the contact information below.

Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once installed it holds a modest amount of data specific to a particular client and website, for example it will identify your likes, dislikes and preferences on a particular website, and store your browsing/purchase history.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not, and therefore tailor the website accordingly.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose whether or not to accept cookies however if you choose not to accept them, you will be unable to place orders or benefit from the other features that cookies use.

Controlling your personal information
If you have previously agreed to us using your personal information for direct marketing purposes you may change your mind at any time by writing to or emailing us.
Let us know if you believe we are holding incorrect or out of date information so that we can amend or delete it as appropriate.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the new Data Protection Act. This request must be made in writing.

Do Not Track
We do not track personal information about your online activities over time and across third-party Web sites or third-party online services, and do not allow third parties to conduct such activity, and therefore we do not respond to Web browser “do not track” signals.

Cross-Border Transfer of Data
We are located in the United Kingdom. If you are not a resident of the United Kingdom, your country’s laws governing data collection and use may differ from those in the United Kingdom; in particular, the United Kingdom may not provide the same level of protections as those in your own country. By using the Sites or providing your personal information to Company, you are transferring your information to the United Kingdom, and you agree to the transfer, retention, and processing of such data in the United Kingdom. We transfer personal information into the United Kingdom when we have your affirmative consent, or pursuant to our legitimate business needs. If you do not agree with such transfer, retention and processing in the United Kingdom, please do not use the Services.

Data which we collect from you may be stored and processed in and transferred to countries from the European Economic Area (EEA). For example, this could occur if our servers are located in a country from the EEA or one of our service providers is situated in a country from the EEA.

We need to keep details of financial transactions for 6 years, after the end of the current financial year for tax purposes.

Emailing us
We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government standards. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.

We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

Visitors to our Website
When you visit our website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the website. The information is only processed in a way which does not identify anyone.

To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.com/intl/en_uk/analytics/privacyoverview.htmlCookies

• We use Google Analytics to analyse the use of our website.
• Our analytics service provider generates statistical and other information about website use by means of cookies.
• The analytics cookies used by our website have the following names: [_ga, _gid, _gat, AMP_TOKEN, _gav_, __utma, __utmt, __utmb, __utmc, __utmz, __utmv].
• The information generated relating to our website is used to create reports about the use of our website.
• Our analytics service provider’s privacy policy is available at http://www.google.com/policies/privacy/. 

Social Media
This website does include social media sharing buttons to 3rd party sites such as Facebook, Twitter and LinkedIn, which may set 3rd party cookies. Please refer to these sites’ individual privacy policies for further information.

visit http://tools.google.com/dlpage/gaoptout

IP Addresses
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Published on: 15.10.2024